EAP Clinical Counselor

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🔥 15 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $60.5k - $129.6k / year

⏰ Full Time

🟢 Junior

🛋️ Counselor

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Deliver on-demand single session consultations, clinical assessments, triage, and informational services • Leverage advanced technology platforms to enhance customer experience • Ensure optimal outcomes by connecting members to the right solutions at the right time to meet their needs • Support members in their preferred communication modality (phone, video, or chat) for personalized and effective care

🎯 Requirements

• 1+ years of crisis intervention experience • Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW or Clinical Psychologist) in the state where the candidate will work • Strong written and verbal communication skills • Excellent multitasking abilities • Proficiency in using various technology platforms and tools • 1-3 years of call center work experience (preferred) • Experience in delivering services via multiple platforms (chat, video, phone) (preferred) • Strong rapport-building skills (preferred) • Experience facilitating positive behavior changes (preferred) • 1+ years of EAP, Behavioral Health, or Social Services experience (preferred) • Experience working with diverse populations (preferred) • Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing (preferred)

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families