Education Analyst

Job not on LinkedIn

🔥 10 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $47k - $102k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Contribute to the development and implementation of DPS training with the Clinical Educator • Coordinate with UX teams to identify clinician needs, skills gaps, and training requirements • Review training survey feedback and analyze data for training impact and delivery improvements • Annually review DPS training offerings for accuracy and improvements • Identify member refusal performance trends and conduct targeted outreach and education with Clinical Success • Coordinate and conduct interactive DPS training webinars with clinicians before member visits • Ensure setup, iPad device pairing, and operational readiness of DPS hardware • Educate clinicians on test best practices and maintain current DPS educational materials • Adapt educational resources to product changes • Liaise between Education, Clinician Support, and DPS Operations • Conduct training sessions based on clinician availability, including early mornings, evenings, or weekends

🎯 Requirements

• 3-4 years experience in clinical operations, technical support, or educational/instructional roles within healthcare • Strong technical troubleshooting skills, including hardware setup, iPad application pairing, and device troubleshooting • Proven ability to present and facilitate technical training sessions/webinars effectively to adult learners • Excellent communication skills with a track record of cross-functional team alignment • Strong analytical skills to identify operational trends and implement corrective educational strategies • Ability to travel up to 50% of the time • Clinical experience preferred, including Licensed practical nurse, Licensed vocational nurse, or Medical assistant • Bachelor's degree preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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