
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 1 minute ago
🦬 Montana, North Carolina, +3 more states – Remote
💵 $15 - $24 / hour
⏰ Full Time
🟢 Junior
⬇️ Inside Sales
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and listening skills • Service existing members and handle inquiries about product utilization and benefits • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Maintain knowledge of CMS and state regulations • Multitask and use a computer while interacting with prospects and members by phone • Capture relevant information in the CRM system • Meet sales, conversion, and cross-sell goals • Contact prospective members within annual performance-plan time limits • Achieve member-retention targets • Maintain high member satisfaction • Develop expert understanding of company products, services, and processes
• 4-year college degree or 1 to 2 years’ experience selling multiple Medicare products (e.g., Medicare Advantage, Medicare Supplement) • Must obtain a Life & Health insurance license within 2 attempts and/or 60 days from employment start date • Ability to pass annual AHIP Continuing Education (CEs) • Product Certification • Security and Compliance Client/Carrier Certifications • Any required CMS Certifications • Active computer use for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Self-starter with positive attitude • Ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • High level of computer proficiency, including Microsoft Office • Ability to quickly perform basic mathematical operations without a calculator
• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Commission eligibility
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