Manager, Business Analysis, Workforce Initiatives, Data & Analytics

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🔥 0 minutes ago

🐊 Florida, North Carolina, +2 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote

💵 $54.3k - $119.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead workforce analytics and business intelligence strategies supporting Workforce Initiatives programs and enterprise objectives • Translate workforce, operational, participant, and stakeholder data into actionable insights and recommendations • Develop executive dashboards, scorecards, and KPIs measuring program success, workforce outcomes, community impact, and operational effectiveness • Provide leadership with data storytelling, workforce trend analysis, and performance reporting • Measure participant engagement, hiring conversions, program effectiveness, talent pipeline performance, apprenticeship outcomes, and community impact • Serve as business owner for the Workforce Initiatives data ecosystem and enterprise workforce reporting environment • Lead data enhancements across Workday, Applicant Tracking Systems, LearningHub, Sophia, and related technologies • Establish data governance standards and improve data integrations and data flows • Develop scalable data architecture and continuously improve workforce data accessibility, usability, and scalability • Develop and maintain the Workforce Initiatives Data Vault for longitudinal analysis, forecasting, and predictive analytics • Create models for program effectiveness, talent pipeline health, partner performance, hiring conversion, retention, and business impact • Develop forecasting models for workforce demand, participant conversion, capacity planning, and program investment • Design and maintain reporting frameworks using Power BI, Tableau, SQL, and other BI tools • Create automated dashboards and standardize reporting and performance measurement • Lead automation, exception reporting, process redesign, and AI-enabled analytics initiatives • Partner with HR, Talent Acquisition, Learning & Development, Operations, Finance, IT, external partners, and vendors • Lead cross-functional projects through implementation and present findings and recommendations to senior leadership • Coach, mentor, and support team members

🎯 Requirements

• Bachelor’s degree in Business Analytics, Data Science, Information Systems, Statistics, Economics, Finance, Computer Science, Mathematics, or a related field • 5+ years of experience in Business Analytics, Workforce Analytics, Business Intelligence, Data Strategy, or related disciplines • Experience leading enterprise data initiatives, business intelligence projects, and reporting transformation efforts • Advanced experience with Power BI, Tableau, or related visualization and reporting platforms • Strong SQL expertise, including data extraction, transformation, validation, and data management • Experience with large datasets, data governance frameworks, and data quality programs • Ability to communicate complex analytical findings to technical and non-technical audiences • Ability to translate business challenges into data-driven solutions and influence decisions across stakeholder groups • Strong project management, stakeholder engagement, organizational, and problem-solving skills • Ability to present complex data and strategic recommendations to senior and executive leadership • Experience using analytics for strategic business decisions, workforce planning, and operational improvements • Preferred: workforce analytics, talent management, workforce development, healthcare, retail, or large enterprise experience • Preferred: Workday, ATS, LMS, workforce planning technologies, and CRM platforms • Preferred: predictive modeling, forecasting, advanced workforce analytics, data warehousing, ETL, data architecture, master data management, cloud analytics, automation technologies, Python, R, and AI-enabled analytics • Preferred certifications include Lean Six Sigma, Agile, PMP, and Certified Analytics Professional (CAP)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Comprehensive benefits package for colleagues and their families