Patient Care Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

infoinfo

💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Process monthly patient refill requests and ensure documentation is accurate before shipping orders • Process new patient orders and update electronic medical records • Work with the patient admissions department to help bring patients onto services • Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status • Process prescription changes • Triage calls to various departments • Verify patient demographics and insurance information to ensure accurate shipment • Initiate the referral process and answer questions from patients and caregivers about admissions status

🎯 Requirements

• Minimum one year experience working in a customer service environment • Experience with data entry • Experience working in Microsoft Office, specifically Excel, Outlook and Word • High School diploma or GED • Ability to work Monday–Friday, 10:00am–6:30pm Central Time • Preferred: Home infusion or durable medical equipment (DME) experience • Preferred: Call center experience • Preferred: Experience working in a healthcare environment

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Comprehensive benefits package • CVS Health bonus, commission or short-term incentive program in addition to base pay

Apply Now

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