Senior Data Scientist

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Connecticut, +10 more states – Remote

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💵 $83.4k - $203.9k / year

⏰ Full Time

🟠 Senior

📊 Data Scientist

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Own the analytical and technical execution of the Member Onboarding and Customer Experience improvement portfolios • Design, build, and measure onboarding and customer experience solutions • Partner closely with the Squad Lead and cross-functional stakeholders • Apply advanced analytics, experimentation, causal inference, and AI/ML, including LLMs • Improve member engagement, satisfaction, digital adoption, service utilization, and retention • Reduce customer experience friction and strengthen ongoing member relationships • Provide technical leadership and mentor other data scientists • Surface solution options and trade-offs while ensuring analytical rigor

🎯 Requirements

• 3+ years of experience in advanced analytics, decision science, or applied AI/ML • 3+ years of experience in predictive analytics, reinforcement learning, NLP, LLM, or causal inference • 3+ years of programming experience in Python and SQL • Experience managing large and complex analytical projects, including data exploration, model building, performance evaluation, and testing • Proven record applying analytical rigor and statistical methods to large amounts of data • Familiarity with Tableau and analytics engineering using GCP or other modern data platforms • 3+ years of experience designing and deploying data science solutions in member or customer experience environments • 3+ years of experience in the healthcare industry • Hands-on experience with LLMs, generative AI, or conversational AI frameworks such as LangChain, AutoGen, CrewAI, or RAG • Bachelor's degree or equivalent work experience in Mathematics, Statistics, Computer Science, Analytics, Engineering, or related discipline • Strong communication and stakeholder engagement skills • Ability to navigate ambiguity and evaluate solution options and trade-offs • Ability to work effectively in a matrixed environment • Master's degree preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Eligible for CVS Health bonus, commission or short-term incentive program

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