Senior Manager, Account Management

Job not on LinkedIn

🔥 1 hour ago

🌵 Arizona, Florida, +4 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $67.9k - $182.5k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Establish and implement programs, frameworks, and innovative initiatives to advance Account Management strategy and operational effectiveness • Design and execute plans to increase sales and maximize profitability through existing-product penetration and cross-selling • Manage projects, programs, and processes supporting Account Management • Forecast Account Management and healthcare landscape changes; conduct business impact assessments and develop mitigation or enhancement strategies • Drive renewal strategy to achieve customer retention targets and margin objectives • Develop actionable insights through data analysis, project management tools, and stakeholder feedback • Present tailored solutions to existing and prospective clients to communicate capabilities and value propositions • Represent the organization at industry and community events • Share industry, competitive, and market intelligence across business units • Coach clients on regulatory requirements, healthcare trends, and external factors affecting benefit program strategy • Coach, mentor, and train junior colleagues on account management techniques, processes, and professional responsibilities

🎯 Requirements

• 10+ years of strong execution and delivery skills, including planning, implementation, and operational follow-through in Account Management • Strong business intelligence and analytical capabilities • Demonstrated collaboration and teamwork skills across cross-functional stakeholders • Mastery of problem-solving and decision-making skills in complex, fast-paced environments • Demonstrated growth mindset, including agility, continuous improvement, and commitment to developing self and others • 10 years of professional experience in account management, sales strategy, client retention, or business development, preferably within healthcare, insurance, managed care, or a regulated services environment • Proven experience managing complex client relationships, renewal cycles, and revenue growth initiatives, including cross-selling and product expansion • Formal training or demonstrated proficiency in consultative selling, strategic account planning, or customer success methodologies preferred • Experience interpreting and applying market trends, regulatory considerations, and financial performance metrics • Bachelor’s degree preferred, or an equivalent combination of education, specialized training, and relevant professional experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being