Senior Manager – Epic Training Environment, Content Strategy

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🔥 10 minutes ago

🐊 Florida, Idaho, +1 more states – Remote

🐊 Florida – Remote 🥔 Idaho – Remote 🤠 Texas – Remote

💵 $67.9k - $199.1k / year

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Oversee training environment strategy, structure, and governance across implementations and optimization efforts • Manage intake, prioritization, and execution of training environment build and rebuild requests (MST build/rebuild) • Serve as the primary liaison between business units, Clinical Informatics, and IT for training environment needs • Establish and maintain standards for training documentation, job aids, and learning materials • Develop and manage a centralized intake and prioritization process for education materials • Ensure all training content aligns with system workflows, deployment timelines, and operational needs • Monitor environment readiness, identify risks, and drive mitigation strategies • Lead continuous improvement efforts related to training environments and content processes • Provide oversight and quality assurance for documentation across teams

🎯 Requirements

• Bachelor’s degree or equivalent experience • 7+ years of experience in clinical informatics, healthcare IT, or enterprise training • Epic certification required • Hands-on experience with MST build and MST rebuild processes • Demonstrated experience developing training materials and documentation at scale • Strong project management, prioritization, and stakeholder management skills • High attention to detail and commitment to quality.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility