Staff Analyst, Product Analytics

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🔥 0 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Own the analytical model of the outreach-to-completed-encounter funnel end to end • Serve as the technical authority for outreach channel and cadence strategy • Design and interpret randomized and quasi-experiments on outreach treatments • Build and own the dbt analytics engineering layer for engagement data • Partner with data science on propensity-to-schedule and contactability models • Analyze scheduling density, appointment lead time, geographic coverage, and clinician capacity utilization • Measure engagement equity across member populations using population health and SDOH frameworks • Build and maintain Power BI reporting for engagement operations and product leadership • Develop ROI and capacity models to prioritize analytics and product roadmaps • Set methodological standards and mentor analysts without formal reporting authority • Advise senior leadership on engagement strategy • Ensure outreach analytics comply with TCPA, HIPAA, and member contact preferences

🎯 Requirements

• Bachelor's degree in a technical field such as Statistics, Data Science, Computer Science, Engineering, Economics, Epidemiology/Biostatistics, or related field • 7-10 years of experience in product analytics, data science, or quantitative marketing/engagement analytics • Ownership of a major analytical domain end to end • Advanced SQL • Strong proficiency in Python or R • Experience with dbt or similar analytics engineering frameworks • Git-based development workflows • Deep experience with experimental design and causal inference • Experience partnering with data engineering teams on pipeline design and data quality • Track record of influencing technical direction and mentoring analysts without formal management authority • Ability to communicate technical information to non-technical and operational audiences • Preferred: contact center, outbound dialer, CRM, or marketing automation data experience • Preferred: survival analysis, uplift/heterogeneous treatment effect modeling, or multi-armed bandit approaches • Preferred: routing, capacity, or constrained optimization experience • Preferred: advanced degree in Public Health, Epidemiology, Biostatistics, Economics, or related quantitative field • Preferred: portfolio-scale Power BI, workspace governance, and row-level security • Preferred: value-based care, Medicare Advantage, or home-based care delivery experience • Preferred: familiarity with TCPA and member contact compliance constraints

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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