
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
đź›’ Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 0 minutes ago
🤠Texas – Remote
đź’µ $17 - $28 / hour
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
đź‘» Ghost score 0%
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
đź›’ Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Serve as the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base • Determine whether complex requests should be transferred to a pharmacist for assistance • Maintain complete, timely, and accurate documentation of approvals and denials • Navigate multiple software systems to document conversations and outcomes • Provide coverage across nights, weekends, and holidays as scheduled
• 1plus years' experience in customer service or call center environment • Must be able to work from home • High-speed internet • Proficiency pronouncing drug names and diagnoses • Ability to recognize medical terminology • Ability to navigate multiple software systems to document conversations and outcomes • Keyboarding skills • Schedule flexibility, including rotations through nights, weekend and holiday coverage • High School Diploma or equivalent GED • Previous experience in pharmacy or healthcare industry preferred • Associate's or Bachelor's Degree preferred • Pharmacy Technician License preferred
• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility
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