CWILL
51 - 200 employees
Founded 2014
☁️ SaaS
🛍️ eCommerce
📣 Marketing
SaaS • eCommerce • Marketing
CWILL is a post-purchase and customer retention software suite built for Shopify and DTC brands. It offers apps for order tracking, returns & exchanges, shipping protection, loyalty & referrals, product reviews, pop-up & email marketing, AI-powered features (post-purchase upsells, AI exchanges, review summarization, AI-assisted support), and business intelligence. CWILL's products aim to reduce WISMO (where is my order) support tickets, recover lost revenue from returns, increase customer lifetime value, and drive repeat purchases. The suite integrates tracking, returns, reviews, loyalty, and support data, and emphasizes real-time tracking updates, exchange/store credit workflows, opt-in shipping protection, loyalty programs with VIP tiers and referrals, and conversion-focused tracking pages. CWILL is focused on Shopify & DTC merchants, with claims of 30,000+ brands, Shopify certification, and a high app store rating.
R&D Management Trainee – Full-Stack Engineer, Backend
Job not on LinkedIn
🔥 5 minutes ago
AWS
Cloud
Docker
Java
JavaScript
MySQL
Next.js
Node.js
Open Source
PHP
Postgres
Python
React
Redis
SQL
TypeScript
Go
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CWILL
51 - 200 employees
Founded 2014
☁️ SaaS
🛍️ eCommerce
📣 Marketing
SaaS • eCommerce • Marketing
CWILL is a post-purchase and customer retention software suite built for Shopify and DTC brands. It offers apps for order tracking, returns & exchanges, shipping protection, loyalty & referrals, product reviews, pop-up & email marketing, AI-powered features (post-purchase upsells, AI exchanges, review summarization, AI-assisted support), and business intelligence. CWILL's products aim to reduce WISMO (where is my order) support tickets, recover lost revenue from returns, increase customer lifetime value, and drive repeat purchases. The suite integrates tracking, returns, reviews, loyalty, and support data, and emphasizes real-time tracking updates, exchange/store credit workflows, opt-in shipping protection, loyalty programs with VIP tiers and referrals, and conversion-focused tracking pages. CWILL is focused on Shopify & DTC merchants, with claims of 30,000+ brands, Shopify certification, and a high app store rating.
📋 Description
• Build features across the full stack with a backend focus: APIs, business logic, data processing, and third-party integrations • Participate in technical solution design, coding, integration testing, and deployment • Take ownership of the quality of the features you build and deliver them to spec • Assist with production bug investigation, root cause analysis, and resolution • Use logging, monitoring, and database tools to trace issues methodically • Contribute to ongoing improvements in system stability, performance, and code maintainability • Follow team engineering standards: code reviews, documentation, and testing • Proactively communicate progress, risks, and blockers • Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment • As you grow, take on increasing ownership of modules and technical decisions
🎯 Requirements
• Recent graduate from a US university (BS or MS), or within 1–2 years of graduation • Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP • Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases • Basic SQL and database understanding (MySQL or PostgreSQL) • Able to read documentation, debug systematically, and own your work through completion • Reliable and communicative — you surface problems early and follow through on commitments • **Nice to Have** • Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis • AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation • Shopify app development, independent store tech, SEO tools, or SaaS product experience • Internship at a tech or SaaS company; open source contributions or personal project portfolio • Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.) • Active GitHub profile with consistent commit history • Competitive programming background (ACM, LanQiao Cup, etc.) • Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.) • Mandarin Chinese communication ability
🏖️ Benefits
• 401(k) • PTO • Paid Holidays • Insurance
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