Senior Director, Global Renewals

🕒 July 23

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 32%

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Cyera

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.

📋 Description

• Build, lead and scale a team of Renewal Managers who own operational execution of the renewals book — timelines, contracts, risk identification, and negotiation. • Own the renewals motion (R): Renewals is Responsible (R) for driving the end-to-end renewal process. • Own the renewals forecast cadence with a high degree of accuracy; deliver executive-level reporting on pipeline health, churn risk and retention performance. • Work closely with Sales (AEs and AE leadership), Customer Success, Deal Desk, Legal, and Finance to streamline contracting, pricing approvals, and paperwork turnaround. • Report renewal pipeline, risk, and forecast to the CCO and cross-functional leadership on a regular cadence.

🎯 Requirements

• 10-15+ years in renewals, customer success, or revenue operations, including people management experience building or scaling a team. • Track record owning GRR, cohort renewal rate, and renewal-rate KPIs at scale in a B2B SaaS environment. • Experience operating in a RACI-style model where renewals execution is separated from commercial deal ownership, and comfort partnering with (not competing against) AE leadership. • Strong process and systems orientation — CRM, CLM, and forecasting tools. • Excellent cross-functional collaboration and executive communication skills.

🏖️ Benefits

• Ability to work remotely, with office setup reimbursement • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance