Bilingual Area Manager – Restaurant Operations

🔥 0 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Dairy Queen

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1943

👥 B2C

💰 Private Equity Round on 2013-09

B2C • Food & Beverage • Franchise

Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.

📋 Description

• Provide leadership, business insight and operational support to assigned franchisees • Serve as the primary business consultant and relationship owner for assigned franchisees • Utilize strong analytical, financial, operational, and business insight to identify performance gaps and develop insight-driven solutions • Guide execution that improves sales, profitability, guest satisfaction, and operating standards • Build strong franchisee relationships and establish clarity of expectations • Analyze franchisee and market performance using Company systems, reports, and tools • Translate findings into clear insights and actionable recommendations • Lead recurring business routines with assigned franchisees • Identify emerging issues, performance gaps, and capability needs • Partner cross-functionally with various internal teams

🎯 Requirements

• B.A. or B.S. degree in Management, Business, Finance, Engineering, or related field or equivalent combination of education and related experience in lieu of degree • 5 to 7 years of professional experience in restaurant operations, franchising, multi-unit environments, business consulting, finance, FP&A, or related business disciplines • Minimum of 5 years of experience managing employees • Experience working within a franchise system, preferably within a QSR brand • Verbal and written fluency in both English and Spanish • Strong analytical skills with the ability to interpret operational and financial data • Strong ability to multi-task and prioritize multiple projects and requests simultaneously within an intense, deadline-driven environment • Ability to drive an automobile for Operator visits

🏖️ Benefits

• Inclusion & Belonging initiatives • Opportunities for professional development • Flexible work arrangements