Franchise Business Consultant

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $95.1k - $116.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Dairy Queen

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1943

🏨 Hospitality

✈️ Travel

🍽️ Food & Beverage

💰 Private Equity Round on 2013-09

Hospitality • Travel • Food & Beverage

Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.

📋 Description

• Provide guidance and coaching to franchisees and the Operations team to achieve company and operational goals • Use restaurant operations and staff-resource knowledge to advise franchisee owners/operators and improve sales, profits, operating standards, and operating systems • Maintain or exceed customer expectations and ensure compliance with IDQ policies and system standards • Gain and maintain support of DMA chairpeople and other key franchisee leadership in achieving operational goals • Engage functional experts when needed and support other functions as needed • Implement and execute the Worldwide Operations Business Plan for a particular district • Develop and implement district-wide integrated marketing, operations, training, development, and supply chain business plans • Establish and implement business plans with franchise owners when appropriate • Provide counsel and assistance to ensure plans support ADQ’s Operations and Marketing Plan • Advise and guide marketing performance through partnerships with departments, vendors, and franchisees • Position franchisees for consistent achievement of shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals • Provide advice and counsel to support optimal franchisee financial health • Partner with ADQ staff on development, reinvestment, and renewal strategies for new and existing franchisees • Support other departments/functions as needed • Assist with new store openings as required • Complete ad hoc projects as required

🎯 Requirements

• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management, or an equivalent combination of education and experience • Clean driving record • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred) • Thorough knowledge of restaurant operations • Proficient knowledge of marketing, finance, training, human resource, and development • Well organized with high attention to detail and accuracy • Creative thinking and ability to develop innovative ideas across business units • Strong communication skills and excellent written and verbal communication skills • Ability to provide excellent customer service to internal and external clients • Ability to multitask and prioritize multiple projects and requests simultaneously • Relationship-building skills • Ability to work quickly in a fast-paced environment with frequent interruptions • Availability to work occasional evening and weekend hours as necessary • ServSafe certification • Ability to communicate frequently via telephone and email for 4+ hours per day • Ability to travel overnight for franchisee and staff meetings/visits, averaging two weeks per month • Ability to drive an automobile for franchisee and staff meetings/visits • Must be insurable by the company insurance provider • Ability to travel by airplane as necessary • Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting a franchisee location • No food or beverage allergies preventing product tasting or working in and around a Dairy Queen restaurant environment • Must be authorized to work in the United States without employer sponsorship

🏖️ Benefits

• Bonus eligibility • Medical insurance • Dental insurance • 401(k) match • Paid time off • Volunteer time off • Parental leave • E-Verify employment eligibility verification