Fraud Operations Lead

Job not on LinkedIn

🔥 13 hours ago

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

🚨 AML and Financial Crime

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• No salary listed.

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Dakota

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🏦 Banking

🤝 B2B

Fintech • Banking • B2B

Dakota is a financial technology company that provides a modern banking platform powered by stablecoins and backed by U. S. Treasuries. It facilitates global finance by allowing businesses to send and receive USD seamlessly through multiple transfer methods, including ACH, Fedwire, SWIFT, and SEPA. Dakota offers various banking services through global bank partners and emphasizes security, asset control, and automation to optimize financial operations for its users.

📋 Description

• Run fraud operations across cards, ACH, wire, and stablecoin on- and off-ramps, with cards as the immediate focus • Maintain and improve anti-fraud policy, controls, and thresholds • Produce fraud metrics for leadership • Triage, investigate, and decide on alerts and cases across cards, ACH, wire, and stablecoin transfers • Lead post-mortems when fraud incidents get through • Serve as primary contact for fraud escalations from banking and processing partners and internal teams, including customer support • Own card disputes and chargebacks after customer support handoff, including provisional credit, representment, network deadlines, and Regulation E timelines • Prepare fraud and dispute reporting for bank partners and respond to oversight requests • Design scalable fraud management processes using AI tools to reduce manual work • Tune anti-fraud rules as typologies evolve and measure false-positive rates and alert-to-case conversion • Partner with Compliance and Engineering to ship rule and control changes • Help shape the fraud operations roadmap and tooling decisions

🎯 Requirements

• 5–8 years in fraud operations, risk operations, or fraud investigations at a fintech, payment services provider, card issuer, program manager, processor, or bank • Experience maintaining fraud policy and controls: writing or updating procedures, setting thresholds, and documenting decisions for leadership or audit • Experience working directly with bank partners on fraud and dispute reporting, oversight requests, and exam or audit support • Hands-on experience in manual review operations: running queues, making case decisions, and hitting SLAs • Card fraud fundamentals: authorization signals, card testing, and account takeover • Experience configuring and tuning rules in a transaction monitoring or fraud platform, not just working its queue • Comfort working with data and AI tools to analyze alert and case history, identify patterns, and improve rules and alerts • Experience resolving and reporting on disputes and chargebacks, including Regulation E timelines and Visa and Mastercard operating rules (nice to have) • Crypto or stablecoin exposure, including blockchain analytics tools such as TRM or Chainalysis (nice to have)

🏖️ Benefits

• Competitive salary and equity • Employee-friendly equity terms (extended exercise) • Remote work, no commuting to the office • Paid co-working space/desk at an office • Health, dental, and vision insurance • Regular team events and off-sites

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