Senior Manager, Customer Expansion

🕒 April 8

🇺🇸 United States – Remote

💵 $138.5k - $167.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

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Dandy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Dandy is a digital dental laboratory revolutionizing how dental practices scan, order, and collaborate on lab work. Dandy provides innovative technologies like intraoral scanners and digital workflows to thousands of dental practices, enhancing patient care and practice efficiency. The company offers a range of dental services and products, including crowns, dentures, and sleep apnea devices, with a focus on precision and fast turnaround times. Dandy's advanced digital dental technology supports real-time communication and design approvals, enabling dental professionals to deliver consistent, high-quality restorations and improve patient experiences.

📋 Description

• Build and lead Dandy’s Expansion organization across BDR and STS functions • Develop repeatable expansion playbooks across Dandy’s product portfolio • Build the BDR-to-STS motion and playbooks for events, in-person trainings, and other high-touch opportunities • Establish operating cadence, metrics, and accountability systems • Partner with Account Management, Sales, Training, Marketing, Product, and RevOps • Build feedback loops to identify what works, where customers get stuck, and which motions should scale • Test, iterate, and operationalize new expansion motions • Lead through frontline managers and coach leaders

🎯 Requirements

• 5+ years of B2B sales, customer growth, or related commercial experience • 3+ years managing and developing sales teams and frontline leaders • Proven track record of building and scaling teams • Strong operational discipline, including establishing clear metrics and following through on execution • Strong commercial instincts and understanding of revenue, adoption, and retention • Ability to build processes, playbooks, and operating rhythms from scratch • High agency and bias toward action • Excellent cross-functional communication • Experience building expansion, cross-sell, account growth, or customer revenue motions • Experience managing BDR and/or STS teams through frontline leaders • Experience with events, field sales, customer training, or other high-touch commercial motions • Experience operating across SMB and Enterprise • Familiarity with dental, healthcare, SaaS, or recurring-revenue businesses • Authorization to work lawfully in the United States

🏖️ Benefits

• Equity • Healthcare • Dental • Mental health support • Parental planning resources • Retirement savings options • Generous paid time off • Inclusive benefits tailored to each country

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