AI Systems and Automation Specialist

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Darkhorse Tech, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Darkhorse Tech, Inc. is a company specializing in IT solutions tailored specifically for dental practices. With a focus on providing seamless and reliable IT services, they assist dental offices in maintaining HIPAA compliance and integrating technology across multiple practices. Their dedicated team offers rapid response support, ensuring dental professionals can concentrate on patient care rather than IT issues.

📋 Description

• Keep automation running and identify failures before they affect users • Build error reporting for missing or failed reports • Diagnose silent failures in PSA and other systems • Build new automation for recurring manual work • Support the client portal and later the compliance and training product • Maintain internal tools used daily by staff • Document systems and workflows • Manage credential hygiene • Track AI spending • Maintain records of where client data goes • Progress through staged ownership while learning and documenting during the first three months

🎯 Requirements

• Some MSP or IT service experience • Understanding of tickets, time entry, RMM and PSA data, and MSP business operations • Strong troubleshooting instinct • Ability to read error messages properly, change one thing at a time, and validate against reality • Evidence of self-teaching, such as a PowerShell script, advanced spreadsheet, Zapier flow, or home lab • Reliability with recurring deadline-driven work • Willingness to receive and apply frequent correction during the first six months • Clear writing and documentation ability • Ability to work remotely without supervision • Ability to communicate early when blocked • Trustworthiness with administrative access across client environments • Must be US-based • Ability to work 10:00am–7:00pm EST or 8:00am–5:00pm MST • Familiarity or ability to develop skills in API work, workflow automation, and TypeScript

🏖️ Benefits

• $65,000 to $80,000 base salary • Standard benefits package • No on-call rotation during the ramp • If an on-call rotation is added later, it will be paid and discussed beforehand • Six months of protected ramp • Direct training from the owner and Director of IT • Formal performance reviews at month three and month six, then annually • Portable skills development in API work, workflow automation, TypeScript, and platform operations