Solutions Engineer – Expansion

🔥 9 minutes ago

🌽 Illinois, Wisconsin – Remote

🌽 Illinois – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Darktrace

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🔒 Cybersecurity

🤖 Artificial Intelligence

💰 Post-IPO Secondary - Darktrace on 2020-03

Cybersecurity • Artificial Intelligence

Darktrace is an AI-native cybersecurity company that delivers autonomous detection and response across network, email, cloud, endpoint, OT and identity environments. Its ActiveAI Security Platform uses self-learning machine learning models that learn an organization’s unique normal to spot novel and subtle threats, provide real-time detection, and take targeted autonomous actions to contain attacks. Darktrace serves enterprises and organizations worldwide with cloud-native, AI-driven security products, threat investigations, incident readiness services, and integrations for comprehensive cyber resilience.

📋 Description

• Partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers • Lead the technical expansion process through discovery, solution alignment, use case development, and value realization • Shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle • Lead technical strategy for upsell, cross-sell, and renewals • Identify expansion opportunities, risks, and technical whitespace • Build credibility with Security, IT, and Cloud stakeholders • Conduct ongoing discovery of customer environments, threats, and adoption gaps • Translate insights into new use cases and expansion opportunities using MEDDPICC • Align solutions to business outcomes, ROI, and success metrics • Expand and optimize deployments across Darktrace’s core and cross-platform products • Design scalable solutions across hybrid, multi-cloud, and existing security stacks including SIEM, SOAR, EDR, and NGFW • Advise on integrations, performance, and architectural trade-offs • Align solutions to SOC workflows including triage, investigation, and response • Reduce alert fatigue and improve analyst efficiency • Advance customers toward proactive, AI-driven security operations • Engage technical and executive stakeholders with tailored messaging • Translate capabilities into business value including ROI, efficiency, and risk reduction • Influence decisions through consultative, insight-driven conversations • Partner with Account Executives on opportunity qualification, deal strategy, and forecasting • Support account planning, QBRs, and prioritization of high-impact initiatives • Work with Customer Success, Professional Services, Support, Product, and Engineering • Drive adoption, resolve challenges, and provide product feedback

🎯 Requirements

• Experience in Solutions Engineering, pre-sales, or technical account roles in cybersecurity/SaaS • Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures • Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments • Proven ability to expand accounts, design solutions, and influence stakeholders • Strong communication, analytical, and consultative selling skills • Fundamental understanding of AI technologies (LLM, ML, NLP) • Bachelor’s degree or higher preferred (or equivalent experience) • Relevant Cloud, Security, and/or AI certifications are a plus

🏖️ Benefits

• 100% medical, dental and vision insurance, plus dependents • Paid parental leave • Pet insurance Discount • Life insurance • Commuter benefits • 401(k) • Employee Assistance Program • Skills, learning and development opportunities