Compliance Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 0%

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Darwin Homes

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS • Technology

Darwin Homes is a tech-enabled platform that simplifies the single-family home rental experience by providing an array of digital services for residents and property owners. Their offerings include easy online property searches, tech-driven application processes, and integrated smart home technologies such as smart locks for self-guided viewings. Darwin Homes ensures seamless move-in experiences with moving assistance and set-up of utilities, and offers secure online payment systems for rent. Additionally, their platform delivers 24/7 digital support for residents and facilitates fast repair services through a wide network of vendors, ensuring a high level of customer satisfaction. Based in Texas, Darwin Homes aims to make renting a home straightforward and efficient, enhancing the real estate rental industry with innovative technology.

📋 Description

• Lead operational compliance across Darwin's property management lifecycle, including leasing, resident management, HCV programs, property operations, maintenance, notices, evictions, registrations, inspections, and HOA and local jurisdiction requirements • Develop a deep understanding of workflows and assess alignment with applicable laws, regulations, policies, contractual obligations, and Pagaya compliance standards • Establish a risk-based monitoring and testing program across transactions, resident communications, fees and charges, system activity, documentation, and operational exceptions • Identify compliance gaps and assess whether issues represent isolated events or systemic risks • Lead root-cause analysis and partner with operational leaders on corrective actions and preventative controls • Monitor complaints, disputes, violations, exceptions, litigation, and other indicators for emerging compliance and legal risks • Serve as primary operational liaison to Pagaya Legal and Compliance and outside counsel • Coordinate issue intake, fact gathering, escalation, response, remediation, and implementation of guidance • Partner with Operations, Product, and Technology to embed compliance controls into workflows and systems • Support regulatory inquiries, audits, and investigations • Establish processes for documenting, tracking, escalating, and resolving compliance findings • Report regularly to Executive Leadership on material risks, findings, remediation, and emerging concerns • Support targeted training where needed

🎯 Requirements

• 5+ years of experience in property management compliance, operational compliance, risk, controls, audit, legal operations, or a related field • Strong knowledge of residential property management operations • Knowledge of Fair Housing, landlord-tenant, habitability, accessibility/ADA, privacy, and eviction/notice requirements • Experience evaluating operational processes and conducting compliance monitoring, testing, investigations, audits, or similar reviews • Strong analytical skills to identify patterns, assess systemic risk, and translate requirements into practical operational controls • Sound judgment and confidence to challenge existing practices and escalate issues when appropriate • Strong written communication, documentation, and organizational skills • Ability to work effectively across Operations, Legal, Compliance, Product, Technology, and senior leadership • Bachelor's degree preferred

🏖️ Benefits

• Reasonable accommodations for qualified individuals with disabilities • Equal opportunity employment • Diverse and inclusive work environment