Commercial Solutions Architect

🕒 April 16

🏢🏡 New York City – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of Dash0

Dash0

WebsiteLinkedIn

11 - 50 employees

Founded 2023

☁️ SaaS

🤝 B2B

SaaS • B2B

Dash0 is an OpenTelemetry-native observability platform that provides infrastructure monitoring, log management, application performance monitoring, distributed tracing, Kubernetes and website monitoring, dashboards, alerting, and integrations. It’s a developer- and SRE-focused SaaS product that centralizes logs, metrics, and traces with fast search and filtering, pre-built integrations, PromQL support, and configuration-as-code. Dash0 emphasizes vendor neutrality, transparent usage-based pricing, AI-assisted workflows to reduce repetitive tasks, and a lightweight, keyboard-driven UX for fast troubleshooting and cost control.

📋 Description

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies • Translate complex customer requirements into scalable, performant Dash0 implementations • Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities • Deliver engaging technical demos and presentations tailored to engineering and executive audiences • Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice • Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design • Create and maintain reusable demo environments, reference architectures, and POC templates • Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement

🎯 Requirements

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization • Strong understanding of modern DevOps, SRE, and platform engineering practices • Proven ability to create and execute technical demos, architectures, and POCs that prove business value • Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike • Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results • Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision • Nice to Have • Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company • Active contributions to OpenTelemetry or the broader observability ecosystem • Familiarity with CRM tools like Salesforce or HubSpot • Experience in a high-growth, venture-backed startup environment

🏖️ Benefits

• Competitive salary & meaningful equity participation — you'll own part of what you're building • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich • €60/month phone & internet allowance • Location-specific benefits • Collaborative, fast-moving team culture with a builder mindset • Clear path for career growth and development • Direct access to founders and leadership

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