Manager, Solutions Engineering

🕒 April 14

🏢🏡 New York City – Hybrid

💵 $172k - $258k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Stellar Development Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

₿ Crypto

💳 Fintech

💸 Finance

Crypto • Fintech • Finance

Stellar Development Foundation is a nonprofit organization that develops and supports the Stellar public blockchain, a decentralized network optimized for fast, low-cost, and energy-efficient cross-border payments, asset tokenization, and DeFi. SDF provides developer tools, documentation, grants, and enterprise-grade infrastructure and compliance support for builders, fintechs, wallets, and financial institutions to launch payment, tokenization, and financial products at scale.

📋 Description

• Own and continuously refine Stellar’s Solutions Engineering program, including engagement models, partner tiering, and escalation paths. • Build, manage, mentor, and grow a team of Solutions Architects and Solutions Engineers, composed of both in-house team members and certified external collaborators. • Lead end-to-end technical partner engagements, from early discovery and solution design through production launch and ongoing support. • Serve as a senior technical escalation point for high-tiered partners, engaging directly when integrations require deeper architectural guidance or cross-functional coordination. • Provide hands-on architectural leadership, including: • Guiding system and integration design for complex or non-standard use cases. • Reviewing proposed architectures and technical trade-offs. • Helping derisk integrations through design reviews, targeted prototyping, or technical deep dives. • Set and uphold a high technical quality bar for enterprise integrations, ensuring solutions are secure, scalable, maintainable, and future-proof. • Collaborate closely with the Product and Engineering teams to surface recurring partner needs and tooling gaps, and inform roadmap prioritization based on real-world enterprise usage. • Design and scale repeatable engagement models, including partner tiering, SLAs, documentation standards, and feedback loops that allow the program to scale without sacrificing quality. • Oversee hiring, onboarding, training, and certification program for solutions engineers, both internally and across the Stellar partner ecosystem. • Represent SDF in strategic partner conversations, deep technical reviews, and selective onsite engagements with enterprise partners. • Continuously improve the Solutions Engineering program based on learnings from live integrations, postmortems, and evolving partner needs.

🎯 Requirements

• Significant experience leading customer-facing engineering or solutions teams, ideally in blockchain, fintech, or financial infrastructure. • A strong technical background that enables you to lead architectural discussions, evaluate system-level trade-offs, and guide complex integrations, even if you are not writing production code on a daily basis. • Experience managing multi-disciplinary teams, such as Solutions Architects, Forward-Deployed Engineers, Partner Engineers, or similar roles. • Comfort operating in ambiguous, fast-evolving environments, where you are expected to help define structure, process, and best practices. • Excellent written and verbal communication skills, with the ability to translate between partner needs, technical constraints, and internal engineering and product priorities. • Experience working directly with enterprise or institutional partners, including senior technical stakeholders. • Willingness to travel occasionally for partner engagements. • A strong sense of ownership and accountability for program outcomes, not just individual engagements. • Bonus Points if: You have experience with blockchain systems, distributed ledgers, or financial market infrastructure. • You have worked in a forward-deployed or embedded engineering model. • You have experience designing or running certification, training, or partner enablement programs. • You have contributed to open-source or ecosystem-driven platforms.

🏖️ Benefits

• Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents • Flexible time off + 15 company holidays including a company-wide holiday break • Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents • Gym reimbursement ($80 per month) • Life & ADD (up to $50K) • Short & Long term disability • 401K with 4% match • Health & Dependent Care FSA Accounts • Commuter benefits with $250/month employer contribution • Health Savings Account (HSA) with monthly employer contribution • Family building benefits through Kindbody • Wellbeing benefits (One Medical, Rightway, Headspace) • L&D budget of $1,500/year • Daily lunch and snacks in office • Company retreats