Customer Enablement Architect

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $115k - $197.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Databricks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $1.6G Series H on 2021-08

Artificial Intelligence • Enterprise • SaaS

Databricks is a data and AI company that provides a unified platform for data engineering, machine learning, and analytics. It focuses on optimizing big data processing and helps organizations leverage Apache Spark to deliver deeper insights and powerful data-driven applications. Databricks also offers robust tools and seamless integration for machine learning operations.

📋 Description

• Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit • Partner with sales and customer success teams to position learning as a lever of customer adoption, renewal, and expansion • Translate customer goals into tailored enablement programs that accelerate transformation and ROI • Lead the end-to-end lifecycle of customer training programs, from discovery and design through execution and post-program analysis • Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design training strategies • Deliver blended learning experiences, including virtual, classroom, and on-demand formats • Track and report enablement success metrics, including adoption, renewal influence, and revenue impact • Mentor colleagues across the Learning & Enablement organization and share best practices • Work cross-functionally with Sales, Field Engineering, Professional Services, Scaled User Enablement, account executives, engagement managers, and solution architects • Position Databricks training and certification programs as strategic investments in customers’ data and AI journeys

🎯 Requirements

• Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in software or cloud technology • Quota-carrying experience required • Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in customer engagement and training adoption • Strong background in program management, enablement strategy, and learning & development design • Ability to influence executive stakeholders and gain buy-in for training as a lever of digital transformation and ROI • Excellent communication, relationship-building, and consultative sales skills • Fluency in English • Results-driven mindset balancing customer satisfaction and revenue goals • Ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks • Proven track record of identifying regional whitespace and building scalable enablement frameworks • US-based

🏖️ Benefits

• Annual performance bonus eligibility • Equity eligibility • Comprehensive benefits and perks (specific regional details provided via employer benefits documentation)

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