Revenue Specialist I – Patient Outreach

🔥 3 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $750M Post-IPO Debt - DaVita on 2025-05

Healthcare • Healthcare Insurance • SaaS

DaVita Kidney Care is a healthcare services company that provides kidney dialysis and related clinical services to patients with chronic kidney disease and end-stage renal disease. The company operates dialysis centers, employs clinical and operations staff, and offers career programs, benefits, and training for employees. DaVita emphasizes a culture called The DaVita Way, focuses on community and patient care, and supports veterans, students, and career growth. It provides comprehensive benefits and development programs for teammates and recruits for clinical, operations, and corporate roles.

📋 Description

• Perform revenue cycle duties related to medical insurance billing, collections, or patient access • Advocate for patients and assist them in updating primary insurance • Submit insurance claims accurately and collect outstanding patient balances • Communicate with patients and insurance payers to ensure proper coverage and timely reimbursement for dialysis services • Review and submit system setup requests to ensure center and payer information is loaded accurately in the billing system • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators to maintain accurate insurance information • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information • Attend team meetings, phone conferences, and training as needed • Follow teammate guidelines, employment policies, and department or company procedures

🎯 Requirements

• RCM/ROPS experience required • Patient contact/customer service experience required • High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Must have ROPS revenue cycle management experience • Excellent written and verbal communication skills • Excellent decision-making and problem-solving skills • Ability to adapt quickly and manage stress • Relationship-building skills • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • May be asked to work overtime as needed

🏖️ Benefits

• Flexible scheduling • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO and comprehensive benefits package • Community-first, company-second culture • Award-winning education and training across multiple career paths • Performance-based rewards based on individual and team contributions • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning