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Duck Creek Configurator II, III

🔥 0 minutes ago

🏈 Alabama, California, +12 more states – Remote

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💵 $68k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Windward Risk Managers

Windward Risk Managers

201 - 500 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

Windward Risk Managers is a risk management and insurance services company that partners with insurance carriers and agents to provide homeowners, condominium, renters, DP3 & landlord insurance products and claims management. They offer agent-facing resources, carrier partnerships, and customer-facing quoting and claims support aimed at streamlining the insurance purchase and claims process and improving service quality and turnaround times.

📋 Description

• Assist with monitoring the Operations helpdesk, triage requests, escalate them appropriately, and perform level-one helpdesk support • Respond to technical assistance requests in person, by phone, or electronically • Understand business and regulatory requirements before making configuration changes in the policy administration system • Review, analyze, and evaluate business systems and user needs • Use policy administration system configuration tools to make approved changes and test functionality • Fix defects found during product-configuration testing • Perform peer review and quality testing on configuration changes • Document requirements, including use cases and user stories • Maintain current knowledge-base documents • Write and execute test plans and test scripts • Follow code-deployment best practices, including local repository work and pull/push/merge code • Maintain accurate records in JIRA, service desk, and Confluence • Generate routine project status reports for management

🎯 Requirements

• Bachelor of Science in an area of study with analytic emphasis (typically math, computer sciences, or accounting) • Proficient in the use of MS Office products • Experience with Microsoft Office products • Prior experience performing analytical or quantitative activities in spreadsheet/database types of software applications • Excellent organizational skills and ability to prioritize and manage multiple projects and assignments • Excellent verbal and written communication skills • Excellent presentation skills • Familiarity with insurance, insurance products, rules and methodologies preferred • Knowledge of software development lifecycle • Solid understanding of the Duck Creek Author tool • Must reside in one of these states: Alabama, Arkansas, California, Connecticut, Florida, Georgia, Kentucky, Missouri, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas, Virginia, or Wisconsin • Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future

🏖️ Benefits

• 100% employer paid health insurance for employees • Up to 6% 401(k) match with immediate vesting • Long-term and short-term disability insurance • 3 weeks PTO to start • Generous paid holidays • Tuition reimbursement and continuing education support • Collaborative and growth focused culture

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