Revenue Specialist I – ROPS

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Process patient insurance information through the patient intake process • Collect payments on outstanding patient balances • Resolve credits for payer overpayments and issue refunds • Perform revenue operations duties related to medical insurance collections, credits, or setting patient insurance coverage • Communicate with insurance payers regarding patient coverage and timely, accurate reimbursement for dialysis services • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators to maintain accurate insurance information • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality of company and patient information in accordance with HIPAA regulations and DaVita policies • Work overtime as needed • Attend team meetings, phone conferences, and training • Follow teammate guidelines, employment policies, and department or company procedures • Own and work through a book of business and assigned queue with leadership support

🎯 Requirements

• High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Excellent critical thinking and problem-solving skills • Strong communication and interpersonal skills • Ability to adapt quickly and demonstrate resiliency • Drive and initiative to manage an assigned queue and book of business • Ability to understand and embrace DaVita culture • Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Must follow employment policies and department or company procedures

🏖️ Benefits

• Flexible scheduling • Community-based work culture • Comprehensive benefits package • Flexible scheduling • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning • Performance-based rewards • Education and training across multiple career paths