Senior Director, RCM

Job not on LinkedIn

🔥 40 minutes ago

🇺🇸 United States – Remote

💵 $175k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 7%

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Daybreak Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $10M Series A on 2022-03

Consulting • Marketing • Healthcare

Daybreak Health is a mental health service provider that partners with schools to offer personalized therapy solutions for children and families. Their programs are fully covered by health insurance, including Medicaid and Commercial plans, ensuring access to mental health support for K-12 students. By implementing evidence-based teletherapy and in-person therapy, Daybreak Health aims to improve academic outcomes and overall well-being for students, fostering an environment where mental health challenges can be addressed effectively.

📋 Description

• Own the revenue cycle end to end, from enrollment through cash, for Medicaid and managed care organizations, outpatient behavioral health, telehealth, and multi-state licensed clinicians • Lead the RCM team and report to the President and Co-Founder • Partner with Finance, Clinical Operations, Product, Engineering, and Credentialing • Manage accounts receivable and denials by identifying root causes in workflows, payer rules, and systems • Run reporting on net collection rate, days in AR, clean claim rate, denial rate, and cost to collect • Own EHR, clearinghouse, and billing platform relationships and configuration • Improve eligibility and benefits verification, patient responsibility, estimates, and upstream revenue workflows • Identify and implement automation and AI for billing, posting, follow-up, and reconciliation with appropriate controls • Partner with Finance on close, accruals, reserves, AR allowance, cash forecasting, and variance explanations • Build compliance practices for confidentiality, EOBs, statements, minor-consent handling, HIPAA, and payer audits • Improve AR, denial and clean claim rates, reporting, automation, forecasting, cross-functional workflows, and audit readiness

🎯 Requirements

• 10+ years in RCM, including 5+ years leading RCM teams • Experience in one or two startups • Deep outpatient behavioral health and Medicaid/MCO billing expertise • Practical, hands-on use of AI and automation to improve how work gets done, with good judgment about where human review still matters • Track record of standing up reporting, automating manual work, and leading system migrations • Comfort owning numbers publicly and being wrong out loud when the forecast misses • Strong executive communication and ability to turn complicated billing findings into clear recommendations with tradeoffs • Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering

🏖️ Benefits

• Generous equity package • Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents • Flexible unlimited time off, company holidays, and quarterly mental health days • Fully remote work from anywhere in the United States