Technical Assistant

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform (from Ceridian) that unifies payroll, HR, benefits, workforce management (time and attendance, scheduling), talent management, and analytics into a single SaaS application. It is designed for enterprise customers to manage payroll and workforce processes in real time, support compliance, and optimize labor across organizations.

📋 Description

• Responsible for providing customer service and clerical support to assist Producers and service team in supporting existing accounts and soliciting new business • Sets-up prospect and customer files; sets-up and process dead files; conducts miscellaneous filing • Answers telephone and routes calls to others; operates fax machines, scanners, printers and copiers • Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers • Inputs prospect and customer data into applications • Provides word processing assistance as required • Inputs information into agency management system • Maintains inventory and coordinates ordering of all commonly used office supplies • May conduct agency billing and processing check requests • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information) • Other duties as assigned

🎯 Requirements

• High school diploma or equivalent combination of education and experience • Up to 2 years related work experience • Good verbal and written communication skills • Good customer service skills, including telephone and listening skills • Good problem solving and time management skills • Intermediate typing skills (30-35 wpm) • Ability to work within a team and to foster teamwork • Ability to prioritize work for multiple projects and deadlines • Proficient in Microsoft Office Suite