Director of Underwriting

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🔥 4 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

📋 Underwriter

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • B2B

Dayforce is a cloud-based human capital management (HCM) platform that provides employers with integrated payroll, HR, time and attendance, benefits, talent management and workforce management capabilities in a single SaaS application. It centralizes employee data, automates payroll and scheduling processes, and helps organizations manage compliance and workforce operations across the employee lifecycle.

📋 Description

• Develop and execute underwriting and new business strategies aligned to organizational goals, risk appetite, and service standards • Translate enterprise strategy into disciplined, scalable, and measurable operating practices • Lead transformation initiatives to modernize underwriting and new business processes • Oversee end-to-end new business lifecycle: intake, underwriting, requirements, offers, reconsiderations, and policy activation • Optimize workflows, case assignment, and throughput to improve cycle times, productivity, and consistency • Establish and monitor service level agreements (SLAs) and performance standards • Provide technical underwriting guidance on complex life insurance risks • Ensure decisions are well-documented, compliant, and aligned with mortality expectations and reinsurance requirements • Review and approve complex cases within authority and escalate as needed • Lead adoption of automation, accelerated underwriting, and third-party data solutions • Evaluate and implement digital tools and workflow enhancements to improve speed and accuracy • Advance real-time decisioning capabilities and member experience improvements • Develop and monitor KPIs and KRIs, including: • Cycle time and throughput • Quality and post-issue audit results • Requirement aging and placement rates • Productivity and vendor performance • Identify trends, risks, and improvement opportunities; drive corrective action • Lead, coach, and develop underwriting and new business teams, including managers and senior technical staff • Drive performance management, workforce planning, succession planning, and talent development • Foster a culture of accountability, continuous improvement, and high performance • Collaborate with Sales, Inforce, Claims, Finance, Legal, Compliance, and Technology • Partner with reinsurance carriers on complex cases and program optimization • Ensure alignment across teams to deliver a seamless, member-first experience • Maintain underwriting guidelines, SOPs, audit readiness, and regulatory compliance • Support escalations, member complaints, and risk-related reviews (e.g., rescissions, contestable claims) • Manage vendor relationships (e.g., medical exams, labs, data providers)

🎯 Requirements

• Bachelor’s degree in a related field • 8+ years of life insurance underwriting experience, including complex case review • Proven leadership experience managing teams and/or senior technical professionals • Deep understanding of: • Medical underwriting and terminology • Mortality risk assessment • Reinsurance practices • Experience leading: • Process improvement and operational transformation • Automation and accelerated underwriting initiatives • KPI/KRI development and performance analytics • Strong working knowledge of underwriting systems, workflow tools, and policy administration platforms • Excellent communication, leadership, and stakeholder management skills • Ability to operate effectively in a fast-paced, production-driven environment • Professional designations such as CLU, FLMI, ALU, or FALU • Experience with vendor management and underwriting data providers • Advanced proficiency in Microsoft Excel and reporting tools