Client Manager

Job not on LinkedIn

🔥 1 hour ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that helps organizations manage the employee lifecycle. It provides integrated payroll, HR, workforce management (time & attendance, scheduling), talent management, benefits administration, and compliance features in a single SaaS solution designed for employers and enterprise customers.

📋 Description

• The Client Manager is responsible for the day-to-day management, performance monitoring, and operational success of SSI clients within their assigned region. • This role oversees success for client stakeholders, ensuring effective communication, issue resolution, and continuous improvement across revenue cycle and clearinghouse operations. • The Client Manager works closely with internal technical, operational, and product teams to ensure that client workflows are optimized, issues are resolved efficiently, and performance metrics are consistently improving. • Build strong working relationships with client operational teams and their leadership. • Monitor and report on key client KPIs including denial rate, gross collection rate, AR days, and net collection rate. • Track and manage client issues through resolution. • Maintain technical working knowledge of clearinghouse workflows.

🎯 Requirements

• Minimum 4 Year / Bachelors Degree in Healthcare Administration, Business Administration, or related field. • 6 to 10 years of experience in healthcare revenue cycle, clearinghouse operations, or provider healthcare FinTech. • 1 year working knowledge of revenue cycle workflows and healthcare KPIs. • Deep understanding of revenue cycle management. • Ability to work under pressure and to prioritize. • Must be able to proficiently read and write in English. • Must possess effective communications skills with ability to handle difficult situations. • Must be able to make independent judgment decisions with minimal supervision. • Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. • Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.

🏖️ Benefits

• The SSI Security-First Mindset • Background checks and drug test required.