Account Representative

🕒 June 23

🐊 Florida, North Carolina, +3 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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DCM Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💸 Finance

💰 Private Equity Round on 2007-12

Finance

DCM Services is a debt collection agency that focuses on providing innovative solutions in the accounts receivable industry. They offer compliant and results-driven technological solutions specifically designed to positively impact their clients and their customers. DCM Services emphasizes estate solutions, including probate management, aiming to assist creditors in managing debts effectively. By integrating cutting-edge technology, DCM Services offers a range of services to streamline and enhance debt collection processes for businesses.

📋 Description

• Generate outbound calls and field incoming calls • Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing • Negotiate payment arrangements and follow up as needed • Send confirmation and settlement letters as required • Accurately document accounts and notate files with correct transaction codes • Respond to all voicemail messages daily • Adhere to company policies, procedures, and client-specific requirements • Uphold company information security and privacy responsibilities

🎯 Requirements

• High School Diploma or GED • Goal-oriented mindset with strong organizational skills • Courteous, empathic, and professional telephone manner • Strong verbal and written communication skills • Ability to multi-task effectively in a fast-paced, regulated environment • Team-oriented with the ability to also work independently • Computer proficiency and the ability to learn new systems • Licensed Debt Collector (or ability to obtain licensure)

🏖️ Benefits

• Competitive, freshly increased wages — we invest in our people • Meaningful work that requires true compassion and professionalism • Collaborative, supportive team culture in a stable, established company • Bonus-eligible role with performance recognition