Account Manager

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Health Plans, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1981

⚕️ Healthcare Insurance

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

Health Plans, Inc. (HPI) is a leading national third-party administrator (TPA) that specializes in self-funding solutions for employers and benefits brokers. HPI offers innovative health plan designs, including Consumer-Driven Health Plans (CDHP) and reference-based pricing, tailored to meet the unique needs of individual markets. With a commitment to providing advanced analytics and customized solutions, HPI aims to put employers in control of their healthcare costs while enhancing the member experience.

📋 Description

• The Account Manager (AM) is responsible for coordinating and managing the plan implementation for new clients, as well as managing the overall servicing of account issues for existing clients. • Coordinate the implementation of new groups and overall servicing of account issues for existing clients and brokers. • Conduct benefit meetings, producing educational materials, resolving claims/service issues. • Communicate with internal staff on any plan design changes, renewal changes, or other relevant information to ensure the plan runs smoothly for each client. • Develop all employee/employer materials. • Prepare reports requested by employers/brokers. • Assist clients/brokers with analysis of reports. • Notify and assist clients/brokers with compliance and reporting requirements with respect to benefit plans federal mandates etc.

🎯 Requirements

• Bachelor’s Degree or equivalent experience • Three to five years’ experience in client services, preferably in the healthcare industry • Effective communicator across all levels • Proven ability to prioritize, multitask, and meet deadlines • Detail-oriented, analytical, and proactive with follow-through • Able to work independently and collaboratively • Understands system interactions and maintains confidentiality • Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint

🏖️ Benefits

• Medical, Dental and Vision and Prescription Drug Coverage • Fitness Reimbursement Benefit • Employee Assistance Program • Flexible Spending Account & Health Savings Account • 401(k) and Quarterly Bonuses • Generous Paid-Time Off & Volunteering Opportunities • Educational Assistance & Professional Development Opportunities