Business Analyst

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $72k - $82k / year

⏰ Full Time

🟢 Junior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Dealer Tire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🚘 Automotive

🛒 Retail

💰 $157.9M Private Equity Round on 2009-09

Manufacturing • Automotive • Retail

Dealer Tire is a company transforming the way people buy tires and care for their vehicles, originating from the retail tire industry. Their focus is on aiding automotive manufacturers and dealers to expand their businesses through innovative tools and services designed to boost customer satisfaction and retention. Dealer Tire offers solutions such as the Product Screen Tool, which helps dealers maintain optimal inventory and pricing, and Online Tire Stores, which assist in generating sales leads and facilitating appointment scheduling. The company is deeply committed to continuous innovation for the benefit of their partners and consumer safety on the road.

📋 Description

• Develop breadth and depth of knowledge of ERP and other systems and processes in assigned functional areas and products. • Recommend and develop business process improvements. • Analyze cross-functional impacts of business and systems processes. • Identify and recommend process modifications and enhancements with users. • Document and model current and improved business processes and associated data. • Document system knowledge and test planning for projects and initiatives. • Deliver system knowledge to new and existing users. • Meet with customers and IT Management to discuss, prioritize, and report on application enhancements. • Keep customers informed of business analysis work progress. • Support users by reporting issues, responding timely, engaging IT resources, documenting resolutions, analyzing request patterns, and closing tickets. • Perform root cause analysis and support process and system improvements. • Provide system knowledge transfer to super users and help desk support. • Deliver support within response and resolution service levels. • Develop proficiency in agile project management principles and processes. • Manage project aspects including stakeholder status updates, issue tracking, escalation and resolution, and documentation updates. • Document business requirements and develop user acceptance test objectives, plans, and scripts. • Execute system and user acceptance tests. • Plan and estimate business analysis work. • Monitor adherence to business analysis standards and guidelines. • Meet project quality, schedule, and cost commitments.

🎯 Requirements

• Bachelor’s degree required. • 1-3 years business analysis experience. • 1-3 years exposure to Enterprise Resource Planning (ERP) systems. • Good communication skills to multiple levels of the organization. • Organized / detailed orientation is required. • Microsoft Excel, Word, Project, Visio. • Facilitation and negotiation skills. • Ability to manage in a fast-paced environment. • Must pass a pre-employment drug screening. • Travel as necessary (<10%).

🏖️ Benefits

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401k match (50% on the dollar up to 7% of employee contribution) • Potential commission, bonus or profit sharing • Potential sign-on bonus, subject to state and local laws, terms and conditions, including employment status and length-of-service requirements