Business Systems Analyst

🔥 12 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $82k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Dealer Tire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🚘 Automotive

🛒 Retail

💰 $157.9M Private Equity Round on 2009-09

Manufacturing • Automotive • Retail

Dealer Tire is a company transforming the way people buy tires and care for their vehicles, originating from the retail tire industry. Their focus is on aiding automotive manufacturers and dealers to expand their businesses through innovative tools and services designed to boost customer satisfaction and retention. Dealer Tire offers solutions such as the Product Screen Tool, which helps dealers maintain optimal inventory and pricing, and Online Tire Stores, which assist in generating sales leads and facilitating appointment scheduling. The company is deeply committed to continuous innovation for the benefit of their partners and consumer safety on the road.

📋 Description

• Perform functional business analysis, requirements definition, and validation for IT projects • Document, test, and communicate detailed business requirements • Deliver system knowledge about new workflow processes • Follow business analysis standards and guidelines and monitor compliance • Create timelines, execute activities, and drive project deadlines • Develop ERP and other systems and process expertise in assigned functional areas • Recommend and develop business process improvements • Analyze cross-functional impacts of business and systems processes • Identify and recommend process modifications and enhancements with users • Document and model current and improved business processes and associated data • Deliver system knowledge to users of new workflow processes and IT systems • Keep customers informed of business analysis progress • Meet with customers and IT Management to discuss, prioritize, and report on application enhancements • Respond to incident requests within established service level agreements • Report, resolve, document, and close user tickets; analyze incident patterns and trends • Implement process and system improvements to reduce or eliminate incident root causes • Transfer system knowledge to functional super users and help desk support • Align internal customer business priorities requiring IT resources • Create and maintain system roadmaps • Develop project timelines, milestones, and deliverables • Apply change management procedures to control project scope • Communicate issues and resolution timelines, escalating to IT Management when appropriate • Provide project status to stakeholders and IT Management • Conduct product demonstrations and coordinate overviews of potential future capabilities • Lead users in recording and communicating business requirements and defining acceptance criteria • Develop user acceptance test objectives, plans, and scripts • Execute system tests and user acceptance tests • Plan and estimate business analysis work • Facilitate and follow standard operating procedures for system changes • Schedule and coordinate development efforts • Monitor adherence to business analysis standards and guidelines • Meet project quality, schedule, and cost commitments under pressure

🎯 Requirements

• Bachelor’s degree required • Experience with Enterprise Resource Planning (ERP) systems such as JD Edwards • Familiarity with Agile methodologies • Minimum 3-5 years enterprise-level business analysis experience • Project Lead / Project Management experience preferred • Strong communication skills to multiple levels of the organization • Microsoft Excel, Word, Project, Visio • Jira / Atlassian / Confluence experience a plus • Facilitation and negotiation skills • Ability to manage in a fast-paced environment • Must pass a pre-employment drug screening • Travel as necessary (<10%)

🏖️ Benefits

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401k match (50% on the dollar up to 7% of employee contribution) • Potential commission, bonus or profit sharing • Potential sign-on bonus, subject to state and local laws, terms and conditions • Comprehensive benefit package • Equal Employment Opportunity employer

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