Staff Software Engineer, Voice Agent

Job not on LinkedIn

🕒 February 27

🏢🏡 San Francisco – Hybrid

💵 $300k - $430k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Decagon

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B

Decagon is an enterprise-grade generative AI platform specialized in customer support. Trusted by world-class companies, it focuses on delivering advanced AI agents and conversational AI solutions to enhance customer interactions and support processes.

📋 Description

• Own the architecture of Decagon’s real-time voice runtime and shape its long-term roadmap • Lead initiatives that improve speech understanding, synthesis quality, and conversational timing • Define reliability, testing, and observability standards for live voice interactions • Build frameworks that make voice systems easy to debug, measure, and iterate on • Mentor senior engineers and help expand the technical culture of the Voice group

🎯 Requirements

• 8+ years of engineering experience with significant technical leadership • Expertise in real-time systems, streaming pipelines, or audio-based applications • Ability to define architectural direction and lead cross-functional projects • Strong debugging skills across audio, networking, and model-driven systems • Experience mentoring engineers and influencing engineering standards • Even better if you have experience with speech recognition or synthesis systems • Experience with VAD, streaming protocols, or other real-time audio systems • Experience designing or maintaining LLM-driven applications • Experience optimizing performance for low-latency use cases

🏖️ Benefits

• Medical, dental, and vision benefits • Take what you need vacation policy • Daily lunches, dinners and snacks in the office to keep you at your best