
51 - 200 employees
Founded 2011
🎖️ Defense
💼 Consulting
📦 Logistics
Defense • Consulting • Logistics
DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.
🔥 7 minutes ago
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51 - 200 employees
Founded 2011
🎖️ Defense
💼 Consulting
📦 Logistics
Defense • Consulting • Logistics
DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.
• Create and maintain technical documentation for AI integration within USMEPCOM processes and operations • Gather and validate technical information with the AI Integration Lead, engineers, developers, data professionals, cybersecurity personnel, and mission representatives • Document AI-enabled workflows, including inputs, outputs, dependencies, decision points, user actions, and exception paths • Develop workflow diagrams, process descriptions, implementation guides, operating procedures, and maintenance instructions • Document secure data pipelines, including data sources, transformations, interfaces, access requirements, dependencies, and operational checks • Maintain documentation for model-monitoring processes, performance measures, drift indicators, alert thresholds, escalation paths, and corrective actions • Document automated multi-step agents, including task sequences, tools, permissions, operating boundaries, approval checkpoints, and failure handling • Prepare user guidance covering intended uses, expected behavior, limitations, source references, human-review requirements, and escalation procedures • Document installation, configuration, deployment, rollback, troubleshooting, and recovery procedures • Maintain descriptions of APIs, application interfaces, data flows, and integration dependencies • Coordinate technical reviews to verify documentation reflects approved designs and implemented functionality • Update documentation following releases, configuration changes, workflow revisions, incidents, and lessons learned • Maintain document versions, revision histories, review records, approval status, and publication schedules • Organize documentation repositories for access to current, approved information • Apply consistent terminology, templates, formatting, and cross-references • Coordinate with workforce enablement and training personnel to align user guides, job aids, exercises, and technical references • Support implementation reviews, operational handoffs, knowledge transfer, and documentation readiness assessments • Track documentation gaps, review comments, outstanding decisions, and corrective actions through completion
• Active Secret clearance or higher • Minimum of eight years of relevant professional experience • Bachelor’s degree in technical communication, English, information systems, or a related field, or a permitted equivalent • Experience documenting AI workflows • Experience documenting data pipelines • Experience documenting model-monitoring processes • Experience developing operating procedures and user guidance • Ability to create and maintain technical documentation supporting AI implementation, workforce use, and ongoing maintenance • Ability to collaborate with the AI Integration Lead and technical teams to document AI-enabled workflows, secure data pipelines, and automated multi-step agents • Relevant AI or cloud fundamentals certification preferred but not required • Documentation-tool training preferred but not required • Experience supporting federal or Department of Defense technical documentation preferred but not required • Experience documenting knowledge assistants, retrieval workflows, AI agents, or machine learning operations preferred but not required • Familiarity with cloud platforms, APIs, authentication, access controls, audit logging, and automated testing preferred but not required • Experience documenting human approval checkpoints, exception handling, troubleshooting, and recovery procedures preferred but not required • Experience with SharePoint, Confluence, Markdown, version-controlled documentation, or comparable publishing platforms preferred but not required • Experience developing accessible documentation, process diagrams, knowledge articles, and task-based user guides preferred but not required • Familiarity with document review, approval, configuration management, and release processes preferred but not required • Strong technical interviewing, editing, organization, and stakeholder communication skills preferred but not required
• Regular full-time employment • Opportunity to support AI integration into USMEPCOM workflows and operations under the ENLIST program • Remote work arrangement • Chicago-area candidates preferred
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