Patient Services Representative

Job not on LinkedIn

🔥 45 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Defy Medical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Defy Medical is a leading hormone replacement clinic that focuses on helping patients restore their health and vitality through specialized treatments. The clinic offers a variety of services including testosterone replacement therapy, hormone therapy for both men and women, erectile dysfunction treatments, weight management solutions, and integrative wellness therapies. With a team of experienced healthcare providers, Defy Medical employs in-depth consultations and comprehensive blood testing to create tailored treatment plans via telemedicine, aiming to enhance patients' overall well-being and quality of life.

📋 Description

• Communicating with clients, medical assistants, and nurses within the organization • Maintain client and employee privacy in accordance with HIPAA regulations • Explaining treatment procedures to patients and providing follow up education • Answer multi-line phone system and take appointments or direct calls to the appropriate department • Answer high volume of incoming calls • Check voicemails and return customer calls • Maintain email communication with patients, vendors and co-workers daily • Organize and maintain cleanliness of working areas, supplies, and equipment • Provide customer service and apply problem solving skills to client complaints and provide follow up to ensure satisfaction • Duties, responsibilities, and activities may change at any time with or without notice

🎯 Requirements

• Must be a Florida resident to apply • 1 + years in healthcare preferred • High School Diploma • Ability to execute active listening and problem-solving skills to provide exceptional customer service • Excellent inter-personal relationship skills and the ability to work with individuals of all levels • Excellent written and verbal communication skills including phone and e-mail etiquette • Ability to effectively learn and utilize multiple computer programs • Ability to prioritize and multi-task • Monday-Friday 12:15pm-9:00pm availability

🏖️ Benefits

• PTO • Paid Holidays • Medical • Dental • Health insurance • Employee Discount on services