Marketing Representative – Healthcare

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Logo of Delaware Valley University

Delaware Valley University

201 - 500 employees

Founded 1896

📚 Education

🌾 Agriculture

Education • Agriculture

Delaware Valley University is a private university in Doylestown, Pennsylvania focused on experiential, career-oriented education with strong programs in agriculture, life sciences, and applied fields. The university emphasizes hands-on learning through its award-winning Experience360 program, offers undergraduate and graduate degrees (including a Master of Public Health), professional certificates, and strong employer connections that lead to high post-graduation career outcomes. DelVal also supports applied research and industry partnerships in areas like crop science, plant genetics, nutrition, and agricultural innovation.

📋 Description

• Reach out to new and existing patients to facilitate appointment scheduling and confirm attendance • Schedule new patient referrals and obtain all required documentation and demographics • Ensure all patient information is accurately entered into the EMR system • Coordinate outgoing referrals (in-house and external), assisting patients with finding appropriate facilities when needed • Support the Central Scheduling department during high-volume periods or staff absences • Communicate regularly with attorneys and paralegals to obtain patient-related documents such as scripts, imaging orders, and declaration pages • Track and follow up on pending documentation and correspondence to ensure timely processing • Maintain organized records of all legal and referral communications using spreadsheets and EMR tools • Act as a liaison between the practice and external partners, including law firms, referring offices, community organizations, and online vendors • Support patient outreach campaigns and referral relationship management • Assist in identifying opportunities to enhance patient engagement and streamline communication between patients and providers • Assist in management of Birdeye and ZocDoc; and any other add-on vendors that assist with marketing efforts

🎯 Requirements

• Minimum 2 years in a medical office, marketing, or patient coordination role (experience with motor vehicle accident patients strongly preferred) • Proficient in EMR systems (specify your EMR if desired), Microsoft Office Suite, and spreadsheet management (Excel or Google Sheets) • Excellent written and verbal communication skills; professional and empathetic demeanor when interacting with patients and legal professionals • Strong attention to detail; able to manage multiple priorities, track tasks, and meet deadlines • Willing to assist other departments, especially Central Scheduling, as needed • Experience with medical–legal case coordination or personal injury cases (preferred, not required)

🏖️ Benefits

• Must have a reliable internet connection • Quiet workspace • Ability to work independently in a remote setting

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