RN, Nurse Advice Line

🔥 13 hours ago

⛰️ Colorado – Remote

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💵 $37 - $56 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Denver Health

Denver Health

5001 - 10000 employees

Founded 1860

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Denver Health is a comprehensive and integrated health system providing compassionate, mission-based healthcare services to the Denver community and the state of Colorado. With a rich history spanning over 164 years, Denver Health operates numerous facilities including a main campus, family health centers, urgent care clinics, and a school-based health center. The organization is dedicated to delivering exceptional care through its team of over 8,200 employees, and offers services such as telehealth, myChart patient portal, pharmacy assistance, and various specialized healthcare services including orthopedics, bariatric surgery, and emergency services. Denver Health also plays a significant role in public health and community welfare, serving approximately one-third of all births in Denver and supporting numerous public school health programs. As a non-profit health system, Denver Health emphasizes accessibility and community engagement, evidenced by numerous awards and funding initiatives to support its mission.

📋 Description

• Perform telephone triage under demanding, stressful, and repetitive conditions • Independently collect data and make assessments • Develop working diagnoses and determine interventions and disposition according to guidelines • Guide patients/callers in evaluating normal and abnormal symptoms, treatment effectiveness, and when to call back • Document symptoms/complaints, nursing assessments, advice, and patient/caller responses • Follow policies, procedures, and protocols to improve healthcare outcomes and access to appropriate care • Collect patient health data and perform initial assessments for neonatal, pediatric, adolescent, adult, and/or geriatric patients • Evaluate age-appropriate care advice and differentiate normal from abnormal findings • Identify patient learning needs and provide education through care advice • Assess for signs of abuse and make appropriate referrals • Review medications, drug dosages, allergies, health history, and immunization status • Serve as team leader when assigned, monitor call-queue safety, and liaise on staffing or interdisciplinary issues • Act as a resource for staff and provide feedback to supervisors • Select appropriate guidelines based on assessment data • Maintain clear and concise documentation reflecting nursing assessments and care advice • Perform quality-improvement, documentation, and audio audits • Advise appropriate dispositions and adjust them based on patient/caller needs and nursing judgment • Identify process and operational improvements and collect supporting data • Integrate quality-assurance audit findings into practice • Identify learning needs and incorporate new knowledge into practice • Work three 10-hour evening shifts per week, including one weekend shift every week

🎯 Requirements

• Associate's Degree Required • Two years of recent nursing experience Required • BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required • RN-Registered Nurse - DORA - Department of Regulatory Agencies Required • Provides age appropriate triage and treatment dispositions to all callers from newborn to Adult, including OB and Worker's Compensation Injury Reporting • Utilizes computer software and associated programs to triage and send reports to appropriate agencies or clinics • Uses nursing judgment as an adjunct to the computer Software Program to reach appropriate dispositions and care advice • Ability to respond appropriately to emergency situations • Ability to apply nursing principles, practices and techniques • Ability to exercise initiative and judgment in selecting proper treatment • Ability to use computers and computer systems • Computer skills required • Bilingual skills preferred • All job applicants for safety-sensitive positions must pass a pre-employment drug test after a conditional offer

🏖️ Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays • 100% paid parental leave up to 6 weeks • Immediate eligibility for retirement plans with employer contribution up to 9.5% • Generous medical, dental, vision plans • Employer-paid disability and life insurance • Comprehensive well-being programs, including on-site employee fitness center and RESTORE Center • Free RTD EcoPass (public transportation) • Childcare discount programs • Exclusive perks on large brands, travel, and more • Tuition reimbursement and assistance • Education, coaching, and professional development opportunities through the Workforce Development Center • Professional clinical advancement program and shared governance • Public Service Loan Forgiveness (PSLF) eligible employer • Free student loan coaching and assistance navigating the PSLF program • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

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