Manager, Client Partnership – Media

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🔥 0 minutes ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $80k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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DEPT®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

📱 Media

🏢 Enterprise

Artificial Intelligence • Media • Enterprise

DEPT® is a global digital agency that blends marketing, creative services and technology to help major brands grow. It offers AI transformation, brand & media, commerce, customer experience, and tech & data services, and emphasizes data-driven approaches and AI-native capabilities. DEPT® works with enterprise clients across industries, runs Growth Invention sprints, and is B Corp certified and climate neutral.

📋 Description

• Support senior clients in developing annual media strategies • Participate in recurring meetings with client-side leadership, focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth • Help ensure client satisfaction by regularly communicating with key decision-makers • Support client retention and growth efforts • Assist in resolving issues that arise on accounts, whether internally or with clients, escalating as needed • Support new business pitches and proposals alongside leadership and growth team • Assist in forecasting, reconciling, and monitoring client media revenue and profitability • Help estimate, manage, monitor, and reconcile client out-of-pocket media funds • Develop a working understanding of scope management, including tracking, managing, and flagging scope pacing issues • Support management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner • Assist in productizing our media services within a proposal and SOW • Support drafting of SOWs, amendments, and other legal adjustments in partnership with the contracts team as needed • Support contract negotiations and help oversee implementation of commercial agreements • Identify and help pursue cross-sell and upsell opportunities to drive innovation, strategy, and organic revenue growth • Help ensure teams are operating effectively and efficiently toward client goals while supporting financial revenue targets on accounts • Work with media teams to help drive strategies and work that moves clients' business forward • Support the crafting of strategic responses to briefs and help develop a POV on media, data, and tech • Help draw conclusions and actionable insights from performance analysis • Support delivery of work to the highest possible standard • Contribute to the strategic process by sharing ideas and experience • Support employee retention and contribute to direct reports' growth, where applicable

🎯 Requirements

• 3+ years experience in roles servicing clients in an agency environment • Experience supporting large media accounts and agency teams • Experience supporting complex media campaigns and retainers (experience in paid search, paid social, or programmatic preferred) • Experience with campaign execution and budget management • Comfortable working across both brand and conversion/direct-response campaigns • Strong organizational skills with the ability to support multiple projects simultaneously • Strong client relationship skills, including experience supporting strategy development • Solid problem-solving skills

🏖️ Benefits

• Healthcare, Dental, and Vision coverage • 401k plan, plus matching • PTO • Paid Company Holidays • Parental Leave