Scheduling Assistant

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $0 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Derick Dermatology

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

🏥 Healthcare

💄 Beauty

👥 B2C

Healthcare • Beauty • B2C

Derick Dermatology is a multi-location dermatology practice providing medical, surgical, and cosmetic skin care services to adult and pediatric patients across the Chicago, IL and Tampa Bay, FL areas. The practice offers treatments including skin cancer diagnosis and surgical removal (including Mohs surgery), general medical dermatology, cosmetic procedures (Botox, fillers, laser treatments), in-house dermatopathology, and patient-facing services such as online scheduling, patient portal access, and insurance-friendly billing.

📋 Description

• Assist with scheduling and contact center activities • Answer inbound calls to schedule appointments for new and existing patients at all locations • Collect and document patient medical history in the electronic medical record (EMR) • Provide timely and accurate information and administrative/patient support using virtual technologies • Support efficient healthcare workflows and positive patient experiences • Perform other duties as assigned and as requirements evolve

🎯 Requirements

• High school diploma or equivalent • Healthcare-specific training preferred, but not required • Strong written and verbal communication skills • Friendly, polite, and professional demeanor • Empathy and a caring attitude toward patients • Self-motivated and detail-oriented • Ability to work independently • Ability to maintain strict patient confidentiality and comply with US HIPAA laws and other relevant regulations • Reliable high-speed internet connection • Quiet, private workspace • Must live in Alabama • Availability for Monday-Friday 10:30am-6:30pm CST shifts, plus one Saturday every 8 weeks from 6:45am-12:30pm CST

🏖️ Benefits

• Derick Dermatology will provide appropriate work-from-home equipment, such as a secure laptop, monitor, headset, and webcam (equipment issued varies by job function).