Scheduling Assistant

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Derick Dermatology

201 - 500 employees

Founded 2006

💄 Beauty

👥 B2C

Beauty • B2C

Derick Dermatology is a multi-location dermatology practice providing medical, surgical, and cosmetic skin care services to adult and pediatric patients across the Chicago, IL and Tampa Bay, FL areas. The practice offers treatments including skin cancer diagnosis and surgical removal (including Mohs surgery), general medical dermatology, cosmetic procedures (Botox, fillers, laser treatments), in-house dermatopathology, and patient-facing services such as online scheduling, patient portal access, and insurance-friendly billing.

📋 Description

• Assists with Scheduling & Contact Center activities. • Answers inbound calls to schedule appointments for new or existing patients at all locations. • Collects and documents patient medical history into the electronic medical record (EMR). • Other duties as assigned and subject to change as requirements evolve.

🎯 Requirements

• High school diploma or equivalent – healthcare specific training preferred, but not required. • Friendly, polite, and professional. • Strong communication skills, both written and verbal. • Empathy and a caring attitude towards patients. • Self-motivated, detail-oriented, and able to work independently. • Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. • Reliable high-speed internet connection and a quiet, private workspace.

🏖️ Benefits

• Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function.

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