Business Development, Client Success Manager – Facility Management

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Detay Inc.'s careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Detay Inc.

Detay Inc.

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS

Detay Inc. is a facilities services and maintenance company that provides integrated multi-trade repair teams, predictive maintenance scheduling, and real-time reporting for enterprise customers, particularly in retail and multi-site operations. They operate licensed and insured local crews across HVAC, electrical, plumbing, and general repair, offering 24/7 dispatch, priority response SLAs, and nationwide coordination with local teams. Detay emphasizes safety, compliance, and enterprise-grade dispatching; they support rollouts, emergency repairs, planned upgrades, and ongoing maintenance with in-house engineering and an operations coordination desk.

📋 Description

• Generate new business opportunities and develop qualified sales leads • Leverage existing network and book of business to generate immediate opportunities • Build relationships with facility managers, regional facility managers, property managers, operations executives, procurement teams, and other decision-makers • Identify companies with nationwide or regional facility maintenance requirements • Present and sell facility management and maintenance solutions • Develop proposals and coordinate internally with operations and estimating teams • Manage the sales process from initial contact through contract execution • Develop long-term customer relationships and identify opportunities to expand services • Maintain accurate sales pipeline and customer information • Meet and exceed monthly, quarterly, and annual sales targets • Represent the Company professionally in meetings, calls, industry events, and customer interactions • Monitor market opportunities and identify potential strategic accounts

🎯 Requirements

• Proven experience selling facility management, commercial maintenance, building services, or related services • Established book of business and network of industry contacts • Existing relationships with potential commercial customers • Demonstrated history of winning new accounts • Strong understanding of facility management procurement and vendor selection • Experience working with facility managers, property managers, corporate real estate teams, procurement departments, or similar decision-makers • Strong communication, presentation, negotiation, and closing skills • Ability to independently develop and manage a sales pipeline • Ability to work remotely and manage your own schedule and sales activities • Strong business development and relationship-building skills • Professional and results-oriented approach • Experience with facility management platforms, national accounts, vendor management programs, or outsourced maintenance programs is highly desirable

🏖️ Benefits

• Base salary plus commission • Remote position • Significant opportunity for growth • Opportunity to build and manage your own portfolio of accounts

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