Behavioral Health Care Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Devoted Health

Devoted Health

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Serve as the team's care traffic controller, tracking clinical needs to resolution • Locate in-network behavioral health services and schedule member appointments • Handle telephonic outreach and support with members and provider offices • Build and maintain relationships with community behavioral health partners • Confirm in-network availability and engage services on members' behalf • Provide ongoing administrative and outreach support during transitions from hospital to community care • Prepare for and contribute to weekly Interdisciplinary Team Meetings • Flag high-risk members, resource gaps, and next steps • Identify process problems, propose fixes, and partner on implementation

🎯 Requirements

• Associate's degree and 3+ years of work experience in a healthcare setting • Comfort multitasking on the phone — listening, talking, and typing simultaneously • Ability to independently manage a fully remote schedule, Monday–Friday, 8:30am–5:00pm CST, MST, or PST • Comfort learning new technology, including electronic health records and Google Workspace tools • Team-player mentality and confidence advocating for members with internal and external stakeholders • Prior behavioral health, Medicare or Medicaid, or complex and underserved patient experience is desired • Bilingual (English/Spanish) is desired

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program

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