Bilingual, Haitian Creole/English Transitions of Care Coordinator

🕒 July 30

🇺🇸 United States – Remote

💵 $23 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 14%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• The Care Coordinator has an important role supporting TOC Clinical Operations as we ensure our patients have appropriate post discharge planning and follow up in place. • The Care Coordinator will support the team with patient outreach and coordination while the patient is inpatient and post discharge. • Reaching out to patients while inpatient to introduce TOC program and communicate post discharge follow up from TOC clinicians. • Scheduling post discharge follow ups (PCP/Specialty). • Reaching out to hospitals and provider offices to obtain clinical documentation. • Submitting Home Care and DME orders as well as vendor follow up. • Monitoring return fax queue and researching provider profile for updated contact and fax information. • Provide additional operational support for assigned team and manager as designated. • Ensure patients are prepared for telehealth visits by assisting with technology prep. • Collaborate internally in clinical rounds to discuss patients at risk for readmission. • Coordinate lab testing and imaging, and tracking results to ensure that they are reviewed by the ordering clinician.

🎯 Requirements

• 2+ years of patient facing and care coordination experience within healthcare, managed care, home health, and/or community health setting. • Experience working in a telemedicine environment. • Fully bilingual (English/Haitian Creole). • Managed Care / Health Plan experience (desired), MA Certification (desired), expired MA certifications are OK! [Verification: A copy of your active or expired certification will be required. No Certification: If you have significant MA experience/background, we may request copies of your MA school diploma and transcripts.]

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles • Parental leave program • 401K program • And more....