Director of Clinical Operations, Strategy, Innovation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $182k - $247k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Design organization-wide strategies and system workflows across core operational and clinical outcome metrics • Partner with clinical, product, tech, and frontline teams to take initiatives from pilot phase to full-scale rollout • Analyze variability, build decision frameworks, and pinpoint performance drivers using rigorous probabilistic models • Manage directly and through influence, prioritizing workflows that enable and unblock frontline clinicians • Streamline care coordination, including faster labs and preventative screenings • Deepen member engagement across clinical services and channels • Drive process performance to deliver, evaluate, and refine high-impact care actions • Build and expand cross-channel clinical programs to meet members where they are

🎯 Requirements

• 8+ years of high-ownership operational leadership in complex, fast-moving, or regulated environments (e.g., tech ops, healthcare ops, marketplace ops, strategy & ops) • Proven track record of mapping, optimizing, and scaling cross-functional processes that drive core business metrics • Comfortable building quantitative models, evaluating experiments probabilistically, and distinguishing true signal from data noise • Ability to bridge macro strategy with hands-on problem solving • Experienced in guiding cross-functional teams directly and laterally with a frontline-first mindset • Experience mastering intricate operational domains quickly; healthcare/value-based care experience is a plus, but not required • Pragmatic curiosity around modern tech tools, including leveraging LLMs/prompting to optimize daily workflows • High comfort with ambiguity and rapid change cycles

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Parental leave program • 401K program • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

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