Social Work Case Manager

🕒 July 9

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Establish trust and build strong relationships with our patients telephonically and virtually • Interdisciplinary collaboration with the interdisciplinary team (including clinicians, case managers, community health workers, and coordinators) to ensure cohesive, patient-centered care for high-needs patients • Engage with patients to identify social barriers to assist in resource alignment, & coordination services to maximize the effectiveness of the Complex Care Department: Conduct screenings and create personalized action plans tailored to patient’s needs • Recognize caregivers who exhibit signs of burnout or are actively coordinating the patient's care, providing emotional support and additional resources when needed • Assist in navigating complex family/support issues • Facilitate conversations about end-of-life planning • Collaborate with patients to identify their long-term care planning needs and goals. Provide information on available options and support in arranging referrals and coordinating necessary care • Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes • Know how to balance multiple competing priorities for complex patients • Build relationships and coordinate with key local market and internal stakeholders

🎯 Requirements

• Ability to work in a fast-paced environment • Embrace, crave and be comfortable with new and ever-changing technologies • Have a minimum of 3 years working in medical social work, case management, or care coordination • Master’s degree in social work and active state license • Bilingual in Spanish preferred • Health insurance experience preferred (Medicare Advantage a plus) • Experience working with the senior population a plus • You’ve had proven success in building relationships with patients and an interdisciplinary team • The ability to comfortably multi task: you’ll be listening, talking, evaluating and writing notes all at the same time • You’re a great team member with a can-do attitude; you’re self reflective • Comfortable with working remotely

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles • Parental leave program • 401K program • And more....