Transitions of Care Medical Assistant – Member Outreach

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Calling (inbound/outbound) patients to check in after discharge to see how they are doing, and that they have received the assistance they need. • Work with affiliated vendors to coordinate services and care for members, to include transportation, DME, meals, home health care and more as appropriate. • Assisting with scheduling of post discharge TOC APP, PCP, and Specialist visits. • Collaborate with patients, providers, and caregivers to ensure a positive outcome. • Working hand in hand with the other members of the TOC team to address patient needs towards team based goals. This may include interdisciplinary huddles. • Participating in and assisting with pilot programs. • Coordinating with medical providers and facilities to access necessary discharge records. • Following escalation processes to the clinical team to ensure patients get needed evaluation and care.

🎯 Requirements

• An active and clear Medical Assistant Certification • 2-3 Years of Experience in healthcare, managed care, home health, and/or community health setting

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles • Parental leave program • 401K program • And more....