Digital Loss Prevention Reviewer

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $40.7k - $61.1k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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DICK'S Sporting Goods

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1948

🛒 Retail

⚽ Sports

🛍️ eCommerce

Retail • Sports • eCommerce

DICK'S Sporting Goods is the largest sporting goods retailer in the United States, offering a wide range of sporting equipment, apparel, and footwear. Committed to enriching communities through sports, DICK'S Sporting Goods also partners with major sports brands like UnderArmour, Patagonia, and Nike to provide high-quality products. The company is dedicated to inclusivity and sustainability, providing resources and support to help athletes and children participate in sports. Headquartered in Pittsburgh, DICK'S is at the forefront of innovative retail and fosters a people-first culture. The company also runs the DICK'S Sporting Goods Foundation, emphasizing the transformative power of sports.

📋 Description

• Monitor automated fraud screening application • Maintain or exceed established standards for timeliness and customer service • Resolve complex issues with little or no supervision or direction • Conduct extensive research to validate purchases • Conduct follow-up research on fraudulent transactions • Work with peers and Digital Loss Prevention Leadership to communicate fraud trends and share best practices, ideas, and information • Communicate with athletes in a friendly and helpful demeanor • Identify fraud trends and communicate them to Digital Loss Prevention Leadership • Monitor and review potential fraudulent activities for fraud prevention, detection, and risk mitigation • Perform data mining and analysis to identify high-risk exposure and fraudulent activities • Provide recommendations to minimize fraud losses and improve risk mitigation capabilities • Perform other assigned duties

🎯 Requirements

• High School Diploma or Equivalent • 1-3 years' experience in eCommerce fraud prevention, loss prevention, and customer service • Knowledge of fraud chargeback representation process • Understanding network dispute types and submitting current documentation • Proficient in loss prevention tools • Cameras must be on during all virtual interviews • AI tools are not permitted during any part of the interview process • Satisfactory background check may include ID verification

🏖️ Benefits

• Competitive total rewards package • Incentive • Equity • Benefits • State paid leave requirements • Generous suite of benefits

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