Field Service Technician

Likely ghost job

🕒 May 11

🌾 Nebraska – Remote

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⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 65%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, and other services. • Perform minor product repairs within an assigned territory. • Inspect products for correct operation and resolve or escalate issues according to established procedures. • Schedule services and complete required paperwork. • Work with customers to ensure satisfaction with service delivery and understanding of product functionality. • Troubleshoot hardware and software failures using diagnostic tools and detailed analysis. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform routine preventive-maintenance checks and refill consumables. • Install, move, add, change, and remove hardware and software products. • Train customers on the usage and operation of installed hardware and software. • Participate in hardware and software training, including on-the-job, classroom, and web-based training. • Participate in implementing measures to achieve agreed KPIs. • Assist with special projects as assigned.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • Collaboration-focused culture • Decisiveness-focused culture • Urgency-focused culture • Willingness-to-change-focused culture • Accountability-focused culture

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