Trust Operations Analyst

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DigiCert

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DigiCert is a global leader in providing high-assurance digital security solutions. It offers a wide range of services including TLS/SSL certificates, PKI (Public Key Infrastructure), and IoT (Internet of Things) security solutions. DigiCert's suite of products and services includes certificate lifecycle management, secure signing for code and documents, and devices across various industries such as healthcare, transportation, and smart cities. The company is focused on ensuring digital trust with advanced encryption and identity verification technologies, preparing organizations for the challenges of the quantum era. DigiCert is trusted by the majority of the Global 2000 companies for managing their digital trust needs.

📋 Description

• Analyze security threats and problems • Manage and evaluate security alerts and detections • Work through tickets and resolve them according to defined SLAs • Participate in security incident response and incident analysis • Assist with configuration, management, and maintenance of security-related software and systems • Work effectively within a team and independently on assigned work • Stay current on emerging threats, vulnerabilities, and audit framework updates • Evaluate new tools to improve operational process efficiency • Participate in ongoing training and knowledge transfer • Provide metrics and statistics to management • Assess current practices and provide feedback on improvement opportunities • Understand policies and standards and convey requirements to end users • Set clear expectations and provide timely follow-up • Provide audit support for Compliance • Perform other assigned duties and responsibilities • Support incident response as necessary and collaborate with other groups

🎯 Requirements

• 3+ years of experience in Information Technology or related technical discipline • Advanced level of knowledge of Information Security design concepts and principles • Strong written and verbal communication skills • Customer Service background and good interpersonal and organizational skills • Ability to perform in-depth log analysis • Ability to work incidents and experience responding to security incidents in the past • Ability to analyze logs and understand affected systems • Willingness and ability to obtain CISSP certification if not already completed • Preferred: Master’s degree in a technical discipline • Preferred: 2+ years of experience in Information Security • Preferred: 2+ years of experience with SIEM technologies, preferably Splunk • Preferred: Experience with cloud-based identity providers, SSO, and SAML • Preferred: Experience with zScaler products • Preferred: Experience with Web Application Firewall and DDoS protection • Preferred: Experience with web application security technologies • Preferred: Experience with vulnerability management software, preferably Tenable • Preferred: Experience with endpoint detection and response software, with CrowdStrike preferred • Preferred: Experience with scripting languages such as Python, Go, PHP, PowerShell, or Bash • Preferred: Experience with Help Desk • Preferred: Knowledge of penetration testing practices and principles • Preferred: Certified Information Security Professional (CISSP)

🏖️ Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and outstanding contributions • Business travel insurance and global employee support programs